Contact
Three addresses, and a person on the end of each.
No contact form. A form here would only put your message in a queue you cannot see — email goes straight to somebody who can answer.
Sales and trials
Questions about plans, limits, a migration from another tool, or an enterprise contract.
What to include
- How many groups you run, and roughly how many members in total
- Whether you can use the official WhatsApp API, or need the linked-device adapter
- Anything you need answered before a trial is worth your time
Support
Something is not working, or is not behaving the way the documentation says it should.
What to include
- Your organisation name
- The reference shown on the error, if there was one
- What you expected to happen, and what happened instead
Security
Report a vulnerability. We will confirm receipt, and we will not take action against anyone reporting in good faith.
What to include
- Where the issue is, and how to reproduce it
- What an attacker could reach
- Whether you have told anybody else
Before you write